Help! My Friend Just Emailed Me Saying That They’ve Been Robbed And Now Have No Money To Get Back Home. Is There Anything The Embassy Can Do For Them?
Q: My friend recently emailed me to say that they’ve been robbed. They have no money to pay for their hotel bills and can’t even buy a flight back home to the U.S. Is there anything that the Embassy can do to help them?
A: You should tell your friend to contact the Embassy directly.
We can be reached by email at SCSLondon@state.gov , or by telephone to 020 7499 9000 (24hrs). We are open Monday through Friday from 8:30 a.m. to 5:30 p.m., excluding U.S. and UK public holidays, so they can also come in person.
We must caution you that this sounds very much like many of the internet scams we hear about every day. We strongly advise you not to send any money. Have you ever met this friend in person? Even if this is a well known friend, have you confirmed their story by speaking to them over the phone? We would urge you to read our information on internet scams at http://london.usembassy.gov/cons_new/acs/scs/internet_scams.html .